Email Flightcheck: Understanding Restrictions for Online Check-in

If you're planning to travel, it's essential to know that not all passengers can check in online due to various reasons. Before proceeding to the boarding gates, ensure you prepare the necessary documents for verification and claim your boarding pass at the check-in counter.

Some passengers are restricted from checking in online based on specific lists, including:

* Passengers with names listed on government watchlists

* Passengers with unmatched, disassociated, or unassociated electronic-ticket status

* Passengers with pending payment or refund for settlement

Additionally, passengers with special assistance or special requests may not be allowed to use the online check-in facility. These include individuals who require:

* Weapons, firearms, or ammunition carried as checked baggage

* Special assistance due to medical conditions, disabilities, or other requirements

If you're traveling from Dublin or Cork airport between 05:30 and 08:00 in the morning, you can take advantage of our Evening before check-in service.

When checking in online, remember to drop off your checked bags when you arrive at the airport. If you have any issues with your booking or require assistance, please contact us.

To check in online, log in to your account and click 'Check in' when check-in is open. The check-in desks typically open 3 hours prior to departure and close 1 hour before takeoff.

In some cases, reservations may be suspended due to unforeseen circumstances. If you receive a flight suspension notification email, we will contact passengers in the order of their scheduled departure.

For more information about checking in online, visit our Online Check-in FAQ page or consult with our customer service team for assistance.

Email flightcheck